We strive to respond promptly. Typically, a doctor can arrive within 1–2 hours for non-emergency calls. Emergency cases are prioritized for immediate response.

Walk-ins are welcome, but to reduce wait time, we recommend scheduling an appointment — especially during peak hours.

Yes, we work with various insurance providers. Contact us with your insurance details to confirm coverage before your visit.

We serve Diani and surrounding areas like Ukunda, Tiwi, and Galu. For locations beyond this, kindly contact us to discuss arrangements.

You can request your records in person at the clinic or by email. All patient information is handled with strict confidentiality and in compliance with privacy laws.